Wednesday 21 June 2017

RAC passengers won’t get confirm berths!

English News - Come New Year, travelling by train on RAC (reservation against cancellation) tickets will get more taxing. Starting January 16, those with RAC tickets will have to travel being seated throughout the journey, short or long, in most of the trains in India.

Their tickets will not be confirmed with a full-berth allocation in case of a cancellation, as is the practice now. It means, if you get an RAC status at the time of reservation, your ticket status will remain unchanged till the end of the journey.

Besides, the Railways has also tactfully changed the berth allocation practice for children within the age group of 5-12 years. The full fare has to be paid now in case the child requires a seat. Else, you need to pay half the price but without any seat. Earlier, half fare for children in the age group was charged with a full-berth allocation.

The new measure will be applicable only in trains with non-LHB (Linke Hofmann Busch) coaches and will not affect those like Rajdhanis/Shatabadis/Durontos with LHB coaches, where the existing system will continue.

With a majority of trains in India having non-LHB coaches, sources said the move will surely inconvenience passengers. The Railways, however, argued that this step will actually accommodate more travellers by virtue of increase in number of RAC berths and help it earn an additional Rs 1,500 crore annually.

“The revised allocation of seats would increase the chances of waitlisted passengers to get RAC seats. More than 50 per cent of trains run with 24 coaches (maximum permitted number). Each train has 13 to 15 sleeper coaches. The revised allocation would add a minimum of 35 to 40 passengers in all the classes,” said a senior railway official.

Officials said berths, which remain vacant in the intermediate stations on several long distance routes, even after catering to all the RAC passengers, will get filled under the new arrangement. This decision, however, has now reduced the chances of senior citizens and pregnant women getting side lower berths.

“At least, some of the waitlisted passengers would get seating arrangements if they at all need to travel. If an RAC gets cancelled, then the next waitlisted ticket would get an opportunity to jump into the RAC and hence he or she can travel,” explained a senior railway official.

Currently, there are five RAC berths in Sleeper coaches, which have been increased to seven and as a result 14 passengers can be accommodated instead of 10 only.

In the 3AC coaches, there were only two RAC berths which have been increased to four to accommodate total eight passengers instead of four earlier. For the 2AC coaches, RAC berths have been increased to three from the existing two. Now six passengers can be accommodated in 2AC instead of four only.

The latest move will come on the heels of those like the recently-introduced flexi-fare system in Rajdhani and Shatbadi for its half-vacant seats, which were offered on the pattern of dynamic fare system in airlines. It also did not yield the desired results.

In fact, worried over poor occupancy in some Shatabdi trains, the Railways on Monday withdrew the flexi-fare system in certain sections of Ajmer and Mysore Shatabdi service. “Instead, it has been decided to give discounted fare in AC Chair Car in selected sectors of New Delhi-Ajmer Shatabdi Express and Chennai Central - Mysore Shatabdi Express,” said a senior Railway Ministry official. Other surcharge, if applicable shall be levied separately. The decision will be implemented from December 20.

Railways also did away with revoking of concessions of NRI senior citizens earning lot of criticism for its decisions which resulted in very miniscule financial gains in passenger earnings for the railways.

Source  : http://www.dailypioneer.com/todays-newspaper/

Saturday 17 June 2017

India, Afghan all set to trade through air

Sky is the limit for friendship between India and Afghanistan, literally. Facing constant roadblocks from Pakistan to carry out their bilateral trade through land route, India and Afghanistan are all set to trade through air. They are opening a dedicated air freight corridor to supply their goods and make trade easier.

The decision to have an air freight corridor was taken in December in Amritsar ahead of the Heart of Asia Summit where Prime Minister Narendra Modi and Afghanistan President Ashraf Ghani announced the unique initiative. Two countries are forced to use air route following Pakistan’s trouble making attitude and preventing India-Afghanistan trade though land. The move will provide the private sector in Afghanistan a platform to increase their exports to India and help Indian goods reach Kabul in a time-bound manner.

The first batch of Indian commercial goods will take off from New Delhi for Kabul this weekend while another set of freight with Afghanistan’s agro-products is expected to return shortly. A warm reception has been planned by the Government at the Delhi airport to send off the first flight — by Ariana Airlines — that will take off for Kabul.

“In view of difficulties faced on the ground, an air freight corridor between India and Afghanistan has been activated. “The frequency of the flights under the project would be determined depending on commercial viability as it was a business venture which is supported greatly by the two Governments,” said Gopal Baglay, Ministry of External Affairs Spokesperson. He added the flights will fly over the Pakistan airspace as it is a civil plane.

Pakistan had in March this year unilaterally closed its border with Afghanistan at the Durand Line ceasing trade activities and leaving thousands of people and perishable items stranded. In its complaint to World Trade Organisation (WTO), Afghanistan said that blockage caused it a loss of $90 million.

A similar situation occurred last year when Pakistan blocked transit route between India and Afghanistan following which President Ghani threatened to close all Pakistan’s transit route to Central Asian countries if it did not allow Afghan traders to trade with India via the Wagah border.

Source : http://www.dailypioneer.com/nation/india-afghan-all-set-to-trade-through-air.html
 

Wednesday 7 June 2017

Jaibhan Singh Pawaiya inspects CM Helpline Call Centre

Minister for Public Service Management Jaibhan Singh Pawaiya inspected CM Helpline Call Centre on Monday. Secretary Public Service Management department Hariranjan Rao was present on the occasion.

It was informed that 32 lakh complaints have been redressed through CM Helpline till date. There are 220 counters in call center which work from morning 7 am to 11 pm. About 30,000 calls are received by the call-center daily.

Pawaiya awarded best workers working in the helpline. He said that such a unique experiment based on presumptions has been carried out by the Chief Minister of the state, which has become a medium of trust for the citizens. He further mentioned that every person praised CM helpline. Not a single complaint has been received against the CM helpline. This has become possible because of the workers of the helpline. Several things depend on the attitude of the workers which eliminates almost half of the pain of the complainant. Therefore they are worthy of honour.

The Minister also reviewed Public Service Management and CM Helpline. He issued directives to upgrade mobile app of CM helpline for the people's convenience. Besides, he told the officials to expand its reach.

It was informed that public hearing is being included in CM Helpline. Initially it will be experimented in Mandla and Rajgarh. Total 252 services are notified under the Public Service Guarantee Act and process to include 9 more is under way. Online services are being provided by 413 public services centers in all the headquarters of blocks and tahsils of the state. Digital signatures of over 12 thousand officers of the state have been made to provide digital services.

Online digitally signed certificates of the services are available on a common repository website mpedistrict.mp.gov.in. The Public Service Management department has been awarded by United Nations in the year 2012, followed by Skoch award in 2013 and State E-Governance Award for excellent efforts for providing public services.

Deliberations on State Public Service Agency, Atal Bihari Bajpai Institute of Good Governance and Policy Analysis, Citizen Services, Citizen Interface, status of online services, main prevalent activities and work beside World Bank Project etc. took place during the review.

Source : http://www.dailypioneer.com/state-editions/

Monday 5 June 2017

BSES Launches 24-hr Customer Care Number

BSES Launches 24-hr Customer Care Number - In the wake of numerous power outages across Delhi, power distribution company BSES has come up with a special customer service number where they can call or send messages and register their complaints.

Consumers can now call on their round-the-clock customer care number, which is 39999707 for BSES Rajdhani Power Limited (BRPL) and 39999808 for BSES Yamuna Power Limited (BYPL).
For sending complaints through SMS, a message can be sent at 5616107 (BRPL) or 5616108 (BYPL).

Apart from this, people can also call at 399999707 (BRPL) or 39999808 (BYPL) from a registered contact number and lodge their grievance through its IVRS system, said a BSES spokesperson.

Source : http://www.dailypioneer.com/city

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